Frequently Asked Questions
I`m a consumer, can I buy products directly from this site?
No, this site is designed to present to you our full range of yarns, designs, and accessories. To find the retailer closest to you, please use the "Find a Retailer Near You" link at the top of this page.
I`m a current retailer for Ramsden products, can I shop and order products online?
Yes you can - and we have made it very simple for you! If this is your first time shopping with us, click on the "Retailer`s Log In" link at the top of this page and then the "Continue" button on the "New Client" link, simply fill out the form and submit it to us. We will activate you and notify you by return email and you`re then ready to fill your "shopping cart" and place your order.
I`m a retailer but I don`t carry Ramsden products - how can I do so?
Please click on the "Retailer`s Log In" link at the top of this page, and click the "Continue" button under in the "New Client" box. Once we`ve received your name and address information, we will be in touch with you shortly.
What yarns do you distribute?
Our retailers have access to our full range of yarns, which include Wendy, Peter Pan, Twilleys, Robin and crafts from Verachert. We also offer a patterns & design books, and a full line of knitting and crocheting accessories.
How do I use the site?
Across the top of every page is a main menu of Yarns, Design Books, Patterns, and Accessories. Simply click on what you`re looking for and you`ll be presented with a drop down menu from which you can make more detailed selections. If you know what yarn or accessory you`re looking for, you can also enter it into the "search box" in the upper right hand corner of the main menu as well.